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Scratchpay

Healthcare BNPL that grew from veterinary into dermatology and aesthetics

4.0/5MSVH Score · How we score
NationwideLast tested June 29, 2026

Our verdict

Scratchpay is a simple, transparent healthcare BNPL option that has expanded from veterinary into dermatology and aesthetics — soft-pull, flat-fee, up-front funding with strong Trustpilot sentiment, best suited to mid-ticket cases within its roughly $10,000 cap.

4.0/5
MSVH Score
Features & functionality
4.1
Ease of use & UX
4.2
Value & pricing transparency
4.1
Med-spa / aesthetics fit
3.8
Support & onboarding
3.8

About

Scratchpay is a point-of-sale healthcare financing platform that pioneered simple, patient-friendly payment plans in veterinary care and has since expanded into dermatology and cosmetics/aesthetics. Patients apply in a couple of minutes with a soft credit check that does not affect their score, see clear plan options, and split treatment costs into monthly payments over roughly six to 24 months. Plans run from interest-free promotional terms up to variable-APR installment loans, on financed amounts up to about $10,000. The practice is paid up front and carries no repayment risk, in exchange for a flat, transparent merchant fee rather than an opaque, sliding schedule.

What distinguishes Scratchpay for aesthetic buyers is its emphasis on plain-language plans and a low-friction application that patients can complete on their own phone before or during checkout. Because it grew up in high-volume veterinary clinics, the platform is engineered for fast approvals and easy front-desk handoff, and its move into dermatology and cosmetics brings that same simplicity to elective aesthetic treatments. The roughly $10,000 financing ceiling means it fits mid-ticket aesthetic cases well, but larger multi-syringe or device packages may exceed its cap, so practices selling high-ticket bundles should confirm the limit covers their typical case size.

Ideal customer

Dermatology and aesthetic practices that want a simple, patient-friendly financing option with soft-pull approvals, transparent flat merchant fees, and up-front funding for mid-ticket treatments up to about $10,000.

Our Scratchpay review

Where Scratchpay fits

Scratchpay is a healthcare buy-now-pay-later platform that made its name in veterinary care and has since expanded into dermatology and cosmetics/aesthetics. For a med spa, it's best understood as a simple, patient-friendly financing layer: patients apply on their own phone in a couple of minutes, choose a plain-language plan, and spread treatment costs over roughly six to 24 months, while the practice is paid up front and carries no repayment risk.

The mechanics suit a busy aesthetic front desk. Patients prequalify with a soft credit check that doesn't touch their score, plans range from interest-free promotional terms to variable-APR installments, and financed amounts run up to about $10,000. That ceiling makes Scratchpay a natural fit for mid-ticket aesthetic cases, though larger device or multi-syringe packages can exceed it.

What stands out

  • Simplicity. Scratchpay's whole pitch is plans patients can actually understand, delivered through a fast mobile application that staff can hand off in seconds.
  • Soft-pull approvals. Because checking an offer can't hurt a patient's credit, more patients are willing to apply at the point of sale, which lifts conversion.
  • Transparent, flat merchant fee. Rather than an opaque sliding schedule, the practice pays a flat, disclosed fee and is funded up front — easy to reason about when you price treatments.
  • Trust signals. Scratchpay carries strong third-party sentiment, with a Trustpilot rating around 4.0/5 across roughly 1,904 reviews — a large, credible review base for this category.

Where it falls short

  • Financing ceiling. The roughly $10,000 cap is comfortable for mid-ticket work but tight for high-ticket bundles, so high-average-ticket practices should confirm it covers their typical case.
  • Not aesthetics-native. Scratchpay grew up in veterinary care; dermatology and cosmetics are a newer, expanding segment rather than the product's origin, and it doesn't market the deep aesthetics-specific tooling of a purpose-built rival.
  • No listed PM integrations. Unlike some competitors, Scratchpay doesn't advertise native med-spa practice-management or POS integrations, so financing may sit alongside — rather than inside — your checkout workflow.
  • Variable APR. Non-promotional plans carry a variable APR that still depends on each patient's credit profile.

Who should choose it

Choose Scratchpay if you want a simple, transparent, patient-friendly financing program for mid-ticket dermatology and aesthetic treatments, and you value soft-pull approvals plus a flat, easy-to-explain merchant fee over deep aesthetics-specific integrations. Its strong, high-volume Trustpilot sentiment is a genuine reassurance. High-ticket practices should confirm the roughly $10,000 cap fits their case mix, and verify the current flat fee and plan rates during onboarding.

By Med Spa Vendor Hub Editorial Team. Last reviewed June 29, 2026. Independent editorial review — how we score.

Key features

  • Soft credit check with no impact to patient score
  • Two-minute mobile patient application
  • Interest-free promotional plans plus variable-APR installments
  • Terms of roughly 6-24 months
  • Financing amounts up to about $10,000
  • Practice paid up front with no repayment risk
  • Flat, transparent merchant fee
  • Dermatology and cosmetic/aesthetic coverage

Pricing

Scratchpay pays the practice up front and carries no repayment risk, in exchange for a flat, transparent per-transaction merchant fee rather than a sliding schedule. Patients see interest-free promotional plans if qualified, otherwise variable-APR installment plans, on amounts up to about $10,000 with terms of roughly 6-24 months. Confirm the current flat fee and any plan-specific rates during onboarding.

Interest-free promotional plan

0% APR (patient)

per transaction

Qualified patients get a short interest-free installment plan; the practice is funded up front on a flat merchant fee.

Standard installment (patient APR)

Variable APR

per transaction

Fixed monthly plans over roughly 6-24 months on amounts up to about $10,000 for patients who don't take the interest-free option, priced at a variable APR by creditworthiness.

Merchant fee

Flat, transparent fee

per transaction

The practice pays a flat, disclosed per-transaction fee and is paid in full up front, carrying no repayment risk.

Pricing is researched from public sources and verified periodically; confirm current rates with the vendor.

Services offered

Point-of-sale patient financingBuy-now-pay-later installment plansSoft-pull patient prequalificationInterest-free promotional plansUp-front practice fundingMobile patient applications

Strengths & limitations

Strengths

  • Soft credit pull lets patients check offers risk-free, lifting approval and conversion
  • Flat, transparent merchant fee instead of an opaque sliding schedule
  • Practice is paid up front and carries no repayment risk
  • Strong third-party sentiment (Trustpilot ~4.0 across ~1,904 reviews)
  • Simple, plain-language plans and a fast mobile application

Potential limitations

  • Roughly $10,000 financing cap is tight for high-ticket aesthetic bundles
  • Not aesthetics-native — expanded in from veterinary, with dermatology/cosmetics a newer segment
  • No native med-spa practice-management or POS integrations listed
  • Variable APR on non-promotional plans still depends on each patient's credit profile

Ratings elsewhere

Independent ratings from third-party review platforms, cited with sources. These are not our score.

Sources

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