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Surch Digital

Med-spa digital marketing with near-total client retention

3.9/5MSVH Score · How we score
NationwideLast tested June 29, 2026

Our verdict

A capable med-spa-focused agency that pairs execution with fractional CMO strategy and touts 99% retention — strong on paper, but thin third-party reviews mean buyers should verify the self-reported claims directly.

3.9/5
MSVH Score
Features & functionality
4.1
Ease of use & UX
3.9
Value & pricing transparency
3.4
Med-spa / aesthetics fit
4.3
Support & onboarding
3.9

About

Surch Digital is a digital marketing agency that has focused on the medical spa space since 2016, while also serving adjacent local-service verticals such as dental and chiropractic practices. Its core services span SEO, Google and Meta advertising, custom web development and fractional CMO engagements, positioning it as a partner that can own both day-to-day execution and higher-level marketing strategy for aesthetic practices.

The agency leans heavily on its retention story: it reports a 99% client retention rate and a 4.9/5 average client rating (both self-reported), which it presents as evidence of durable, results-driven relationships. Pricing is quote-based rather than published, so prospective clients should expect a discovery conversation before seeing numbers. Independent third-party validation is currently thin — its Clutch profile shows a perfect 5.0/5 but from only a single review, which is not statistically meaningful — so buyers should weigh the strong self-reported metrics against the limited external review trail and ask for references during the sales process.

Ideal customer

Med spas (and adjacent local-service practices) that want a single partner for SEO, paid ads, web development and higher-level strategy, and are comfortable with quote-based pricing.

Our Surch Digital review

Where Surch Digital fits

Surch Digital is a digital marketing agency that has focused on the medical spa space since 2016, while also serving adjacent local-service verticals such as dental and chiropractic. That breadth is worth noting up front: it is a specialist in local-service marketing with strong med-spa experience, rather than an aesthetics-exclusive shop. For a practice that wants one partner to own SEO, paid ads, the website itself and higher-level strategy, the combination is appealing.

The service set is unusually full-stack for an agency this size. Alongside SEO and Google/Meta advertising, Surch offers custom web development and fractional CMO engagements, meaning it can act as both the execution team and the outsourced marketing leadership for a growing med spa. That makes it a candidate for owners who don't have a senior marketer in-house and want strategy and delivery from the same partner.

What stands out

  • Retention story. The agency reports a 99% client retention rate, which — if it holds up to reference checks — points to durable, results-driven relationships rather than churn-and-replace.
  • Strategy plus execution. The fractional CMO offering is genuinely differentiating; many agencies execute tactics but won't own the marketing strategy, and Surch positions itself to do both.
  • In-house web development. Owning the website build alongside SEO and paid media reduces the finger-pointing that happens when those functions are split across vendors.

Where it falls short

  • Thin third-party validation. This is the most important caveat. Surch's Clutch profile shows a perfect 5.0/5, but from only a single review — which is not statistically meaningful and shouldn't be read as a verified track record. We therefore do not assign a numeric third-party rating here. The 99% retention and 4.9/5 figures the agency cites are self-reported, not independently audited, so they should be treated as marketing claims to verify rather than confirmed facts.
  • Quote-based pricing. Surch doesn't publish rates, so expect a discovery call before you see numbers. That's normal for the category but scores lower on transparency than agencies that publish retainer bands.
  • Split focus. Serving dental and chiropractic alongside med spas means industry depth is spread across verticals rather than concentrated purely in aesthetics.

Who should choose it

Choose Surch Digital if you want a single partner for SEO, paid ads, web development and outsourced marketing strategy, and you value a strong retention story over published pricing. Because independent reviews are so thin, do more diligence than usual: ask for two or three references from current med-spa clients, request recent campaign results, and confirm scope and pricing in writing before committing. The capability set is strong; the external proof simply needs verifying on your end.

By Med Spa Vendor Hub Editorial Team. Last reviewed June 29, 2026. Independent editorial review — how we score.

Key features

  • Med-spa focus since 2016
  • SEO and Google/Meta paid advertising
  • Custom web development
  • Fractional CMO / strategic services
  • Reported 99% client retention
  • Reported 4.9/5 average client rating (self-reported)

Pricing

Quote-based; the agency does not publish standard pricing, so expect a discovery call to scope a custom proposal. A free consultation is available. Lower transparency than agencies that publish retainer ranges.

Custom quote

Custom

quote-based

Scope and pricing are tailored per engagement following a discovery call; no standard published rates.

Pricing is researched from public sources and verified periodically; confirm current rates with the vendor.

Services offered

Search engine optimization (SEO)Google Ads managementMeta (Facebook/Instagram) Ads managementCustom web developmentFractional CMO / marketing strategyConversion-focused landing pages

Strengths & limitations

Strengths

  • Specialist focus on med spas and adjacent local-service verticals
  • Broad capability set spanning execution and fractional CMO strategy
  • Strong reported client retention suggesting durable relationships
  • Custom web development handled in-house alongside marketing

Potential limitations

  • Quote-based pricing with no published rates reduces transparency
  • Third-party review depth is very thin (Clutch shows only one review)
  • Headline retention and rating figures are self-reported, not independently verified
  • Not aesthetics-exclusive, so some industry depth is split across verticals

Integrations

Google AdsMeta (Facebook/Instagram) AdsGoogle Analytics 4 (GA4)Google Business ProfileWordPress / custom web stack

Sources

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