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Setmore

Affordable booking-first scheduling with an optional HIPAA configuration

3.9/5MSVH Score · How we score
NationwideLast tested June 29, 2026

Our verdict

An affordable, booking-first platform with a genuinely useful free tier and a rare low-cost HIPAA option — strong value for med spas, as long as Setmore Health is elected at signup and clinical charting lives elsewhere.

3.9/5
MSVH Score
Features & functionality
3.8
Ease of use & UX
4.3
Value & pricing transparency
4.4
Med-spa / aesthetics fit
3.6
Support & onboarding
3.7

About

Setmore is a lightweight, booking-first scheduling platform aimed at small businesses that want a free or low-cost way to take online appointments. Its calendar, branded booking page, automated reminders, group classes, and integrations with popular payment processors (Square, Stripe, PayPal) and video tools cover the essentials, and its free tier is unusually generous, supporting up to four users and a couple hundred appointments per month at no cost. For med spas, the most relevant differentiator is Setmore Health, a HIPAA-ready configuration available on the paid Pro plan that comes with a signed Business Associate Agreement.

The important catch is that Setmore Health must be elected when the account is first created and cannot be switched on later, so any practice that may handle protected health information should choose the Health configuration up front. Setmore is a scheduling-and-payments layer rather than a clinical EMR — it has no aesthetic charting, consent management, or before-and-after photo workflows — so documentation-heavy clinics will pair it with a dedicated clinical tool. For a new or budget-conscious med spa that wants compliant-capable booking without a large monthly commitment, it is a sensible, affordable option as long as the Health setup is handled correctly at signup.

Ideal customer

New or budget-conscious med spas that want affordable, booking-first scheduling with compliant-capable Setmore Health — and that elect the Health configuration at signup and keep clinical charting in a dedicated tool.

Our Setmore review

Where Setmore fits

Setmore is a booking-first scheduling platform built for small businesses that want online appointments without a heavy monthly commitment. Its free tier is unusually generous — up to four users and around 200 appointments a month at no cost — which makes it an easy starting point for a new or budget-conscious med spa. The calendar, branded booking page, reminders, and flexible payment integrations (Square, Stripe, PayPal) cover the essentials cleanly.

What sets it apart for med spas is Setmore Health, a HIPAA-ready configuration on the paid Pro plan that comes with a signed Business Associate Agreement. That makes Setmore one of the more affordable ways to get compliant-capable booking in place — with one important condition attached.

What stands out

  • Value. The free tier is genuinely usable, and Pro is inexpensive, especially billed annually. Pricing is transparent and among the most affordable in the category.
  • HIPAA option. Setmore Health with a BAA is available on paid plans, which is rare at this price point.
  • Flexible payments. Rather than locking you into one processor, Setmore integrates with Square, Stripe, and PayPal.
  • Simplicity. It's quick to set up and easy for small teams to learn, with built-in video appointments via Teleport.

Where it falls short

The single most important thing to get right is the Setmore Health setup: it must be elected when the account is first created and cannot be enabled later. A practice that signs up on a standard account and only realizes afterward that it needs HIPAA coverage would have to start over. Any med spa that might handle protected health information should choose the Health configuration up front and confirm the BAA is in place.

Beyond that, Setmore is not a clinical EMR. There's no aesthetic charting, consent management, or before-and-after photo workflow, so documentation-heavy clinics will need a dedicated clinical tool alongside it. Several core features — SMS reminders, recurring appointments, two-way calendar sync — also sit behind the paid plan, so the free tier, while useful, is more limited than it first appears. Reporting and overall depth are lighter than full med-spa platforms, and support is adequate rather than specialized.

Who should choose it

Choose Setmore if you're a new or cost-sensitive med spa that wants affordable, compliant-capable booking and payments and you're prepared to elect Setmore Health at signup. It's a smart, low-cost entry point for front-of-house scheduling. Practices that need deep clinical documentation should pair it with a dedicated aesthetics EMR, and anyone serious about HIPAA should validate the Health configuration and BAA before going live.

By Med Spa Vendor Hub Editorial Team. Last reviewed June 29, 2026. Independent editorial review — how we score.

Key features

  • Generous free tier for up to 4 users
  • Branded self-booking page
  • Optional HIPAA-ready Setmore Health (Pro, with BAA)
  • Payment processing via Square, Stripe, and PayPal
  • Automated SMS and email reminders
  • Group classes and recurring appointments
  • Built-in video appointments via Teleport

Pricing

Free plan supports up to 4 users with around 200 appointments/month, a booking page, and payment processing. Pro is about $12/user/mo billed monthly (roughly $5/user/mo billed annually). Setmore Health (HIPAA, with BAA) requires a paid plan and must be elected at account creation — it cannot be enabled later. Confirm current pricing on Setmore's site.

Free

$0/mo

up to 4 users

Booking page, calendar, payments, and group classes with around 200 appointments per month.

Pro

$12/user/mo

monthly (≈$5/user/mo annual)

SMS reminders, recurring appointments, two-way calendar sync, and access to Setmore Health.

Pricing is researched from public sources and verified periodically; confirm current rates with the vendor.

Services offered

Online booking & schedulingBranded booking pageAutomated reminders & confirmationsPayment processing via Square/Stripe/PayPalGroup classes & sessionsVideo appointments (Teleport)HIPAA-ready Setmore Health configuration (Pro)

Strengths & limitations

Strengths

  • Very affordable, with a genuinely useful free tier
  • Optional HIPAA-ready configuration with a signed BAA
  • Flexible payment-processor integrations
  • Simple, quick to set up for small practices

Potential limitations

  • Setmore Health must be elected at signup and can't be enabled later
  • Not a clinical EMR — no charting, consents, or photo workflows
  • Key features (SMS reminders, calendar sync) require the paid plan
  • Depth and reporting are lighter than full med-spa platforms

Integrations

SquareStripePayPalGoogle CalendarOffice 365 / Outlook calendarTeleport video

Ratings elsewhere

Independent ratings from third-party review platforms, cited with sources. These are not our score.

Sources

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