Highly customizable online booking with a real HIPAA healthcare module
A highly customizable, affordable booking-and-payments platform with a genuine HIPAA module and ISO 27001 — ideal for booking-led med spas, provided you treat it as a scheduling layer rather than a clinical EMR and stay on the Standard tier or above for compliance.
SimplyBook.me is a cloud-based appointment-scheduling platform built around online booking, with one of the most customizable booking flows in the category. It pairs a branded booking website and widgets with a deep library of toggle-on "custom features" — deposits and prepayments, memberships, packages, intake forms, automated reminders, and more — so a med spa can assemble close to the workflow it wants without a developer. Payments, deposits, and no-show protection are first-class, and the platform is offered across Free, Basic, Standard, Premium, and Enterprise tiers.
For med spas specifically, SimplyBook.me stands out for offering a real HIPAA healthcare module (available on Standard, Premium, and Enterprise plans) alongside ISO 27001 certification, encrypted data handling, and a Business Associate Agreement on request. It is best understood as a booking-and-payments layer rather than a clinical EMR: there is no deep injectables charting, device-protocol documentation, or before-and-after photo workflow built for medicine. Practices that need those should pair SimplyBook.me with dedicated charting, but for front-of-house booking, deposits, and compliant scheduling it is a strong, affordable option.
Ideal customer
Med spas and aesthetic clinics that lead with online booking and want a highly customizable, affordable scheduling and deposits layer with a real HIPAA module — and that don't need a deep clinical EMR (or will pair SimplyBook.me with dedicated charting).
SimplyBook.me is a booking-first platform: its center of gravity is the online booking flow, and that flow is among the most customizable in the category. For a med spa whose priority is getting clients to self-book the right service, pay a deposit, and show up, it covers the essentials at a price that undercuts most all-in-one med-spa suites. It earns a 4.6 on Capterra across roughly 1,265 reviews, a strong signal for a tool used across many service industries.
What sets it apart for healthcare-adjacent businesses is a real HIPAA healthcare module, available on the Standard plan and above, paired with ISO 27001 certification, encrypted data handling, and a Business Associate Agreement on request. That is more than the vague "we take security seriously" language many booking tools offer, and it makes SimplyBook.me a credible compliant-scheduling layer for med spas.
Choose SimplyBook.me if online booking and deposits are your priority, you want a flexible, affordable scheduling layer, and you need a defensible HIPAA posture without paying for a full clinical platform. Plan to be on the Standard tier or above for the HIPAA module, and pair it with a dedicated charting tool if your documentation needs are heavy.
By Med Spa Vendor Hub Editorial Team. Last reviewed June 29, 2026. Independent editorial review — how we score.
Free plan available; paid tiers Basic $9.90, Standard $29.90, and Premium $59.90/mo, plus custom Enterprise pricing. The HIPAA healthcare module is available only on Standard, Premium, and Enterprise — not on Free or Basic. Tiers are scoped by booking volume, number of providers, and the number of toggle-on custom features. Verify current pricing on SimplyBook.me's site.
Free
$0/mo
monthly
Entry-level plan with limited bookings and custom features; no HIPAA module.
Basic
$9.90/mo
monthly
Low-cost tier with more bookings and a few custom features; no HIPAA module.
Standard
$29.90/mo
monthly
Practical starting point for most clinics; ~500 bookings, more custom features, and HIPAA compliance options.
Premium
$59.90/mo
monthly
Higher booking volume, unlimited custom features, more providers, and HIPAA module.
Enterprise
Custom
monthly
Custom booking volume and provider counts, HIPAA module, data residency, and integrations.
Pricing is researched from public sources and verified periodically; confirm current rates with the vendor.
Independent ratings from third-party review platforms, cited with sources. These are not our score.
A vendor-neutral guide to choosing booking and payments software for a med spa—covering why this is its own decision, the HIPAA filter that rules most platforms in or out, capabilities, payment economics, and how to match a tool to your stage.
Med spa booking and payments software has three cost layers: subscription, payment processing percentage, and marketplace or add-on fees. Here's a transparent 2026 breakdown of real prices - and why processing fees often matter more than the monthly plan.
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