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Jane (Jane App)

Beloved charting-first practice management for clinics

4.4/5MSVH Score · How we score
NationwideLast tested June 20, 2026

Our verdict

Jane pairs outstanding clinical charting, telehealth, and support with transparent pricing, though it lacks the injectable- and photo-specific workflows of dedicated med spa EMRs.

4.4/5
MSVH Score
Features & functionality
4.5
Ease of use & UX
4.7
Value & pricing transparency
4.4
Med-spa / aesthetics fit
3.7
Support & onboarding
4.6

About

Jane is a Canadian-built practice-management platform that has earned an unusually loyal following among health and wellness practitioners for pairing clean scheduling with genuine clinical charting, telehealth, and integrated payments in one well-designed system. Founded out of a real multidisciplinary clinic in 2011, Jane was designed from the practitioner's chair, and that origin shows in its thoughtful charting workflows, 1,000-plus templates, secure patient portal, and HIPAA-, PIPEDA-, and GDPR-compliant telehealth.

For med spas, Jane sits in an interesting middle ground: it offers far more clinical depth than salon-first booking tools, with customizable charting, SOAP notes, and intake forms, and it is used by some aesthetic and wellness clinics. However, it is not aesthetics-specific. It does not market dedicated injectable, device, or before-and-after photo workflows the way purpose-built med spa EMRs do, so injectable-heavy practices should validate fit. Pricing is affordable and transparent, starting around $54/mo with clear per-practitioner add-ons.

Ideal customer

Wellness, integrative, and aesthetic clinics that prioritize strong clinical charting, telehealth, and ease of use at a transparent, affordable price.

Our Jane (Jane App) review

Where Jane fits

Jane is the charting-first practice-management platform for health and wellness clinics, and it has earned a devoted following by getting the fundamentals right. Created out of a real multidisciplinary clinic in 2011, it combines clean scheduling, genuine clinical charting, built-in telehealth, and integrated payments in one well-designed system. For wellness, integrative, and aesthetic clinics that want real documentation depth without enterprise pricing or complexity, Jane is one of the most respected options available, and some aesthetic practices already run on it.

What stands out

The first thing experienced clinicians notice is how good the charting is. Jane ships with more than 1,000 templates, customizable SOAP notes, and structured intake forms, all wrapped in an interface that is consistently praised as intuitive. Built-in HIPAA-, PIPEDA-, and GDPR-compliant telehealth for both 1:1 and group sessions is included rather than bolted on, and the AI Scribe add-on speeds documentation.

Jane's other standout is value and trust. Pricing is transparent and affordable, starting at $54/mo with clearly listed per-practitioner and add-on fees rather than opaque quotes. Its 4.8 Capterra rating is among the highest in the category, and onboarding and support are repeatedly singled out as strengths, which matters enormously for a clinic switching systems. Integrated Jane Payments and a secure patient portal round out a coherent, well-supported package.

Where it falls short

The key caveat for med spas is that Jane is not aesthetics-specific. Its charting is strong and general-purpose, but it does not market dedicated injectable tracking, device protocols, or structured before-and-after photo workflows the way purpose-built med spa EMRs do. An injectable-heavy clinic documenting units, lot numbers, and visual treatment progression should validate those workflows in a demo before committing.

A few practical limits round out the picture. There is no traditional free trial, only a free demo account, so hands-on evaluation requires a sales touch. Per-practitioner add-ons for staff, AI Scribe, group telehealth, and insurance billing mean a multi-provider clinic's bill grows beyond the headline price. And because Jane is clinic-focused rather than consumer-marketplace driven, it offers less built-in new-client discovery than salon-first platforms.

Who should choose it

Choose Jane if you run a wellness, integrative, or aesthetic clinic that prioritizes strong clinical charting, telehealth, ease of use, and transparent pricing, and you value excellent onboarding. It is an especially good fit for practices with a clinical, documentation-heavy mindset. Look harder at a dedicated aesthetics EMR if your practice is injectable- or device-centric and depends on specialized photo and treatment-tracking workflows that Jane does not natively emphasize.

By Med Spa Vendor Hub Editorial Team. Last reviewed June 20, 2026. Independent editorial review — how we score.

Key features

  • Clean, intuitive scheduling and online booking
  • Robust clinical charting with 1,000+ templates and SOAP notes
  • Built-in HIPAA/PIPEDA/GDPR-compliant telehealth (1:1 and group)
  • Integrated Jane Payments
  • Customizable intake and consent forms
  • AI Scribe for assisted documentation
  • Secure patient portal and automated reminders

Pricing

Plans start at $54/mo (Balance), $79/mo (Practice), and $99/mo (Thrive), with additional practitioners and add-ons like AI Scribe ($15/practitioner), group telehealth ($15/practitioner), and insurance billing ($20/mo) billed on top. No free trial, but a free demo account is available. Verify current pricing with Jane.

Balance

from $54/mo

monthly

Single practitioner with up to 20 appointments/month; includes booking, charting, telehealth, and 5 free AI Scribe notes.

Practice

from $79/mo

monthly

Includes one full-time practitioner with paid add-ons for additional part-time and full-time staff.

Thrive

from $99/mo

monthly

Top tier with the fullest feature set and the same per-practitioner add-on structure.

Pricing is researched from public sources and verified periodically; confirm current rates with the vendor.

Services offered

Online booking and schedulingClinical charting and SOAP notesTelehealth (1:1 and group)Integrated paymentsCustomizable intake and consent formsAI Scribe note assistancePatient portal and reminders

Strengths & limitations

Strengths

  • Exceptional ratings and a loyal practitioner community
  • Genuine clinical charting depth rare at this price
  • Transparent, affordable, easy-to-understand pricing
  • Strong, frequently praised onboarding and support

Potential limitations

  • Not aesthetics-specific; lacks dedicated injectable/device and structured before-and-after photo workflows
  • No traditional free trial (demo account only)
  • Per-practitioner add-ons can raise multi-staff costs
  • Less consumer-marketplace discovery than salon-first platforms

Integrations

Jane PaymentsTelehealth (built-in)Jane WebsitesQuickBooksMailchimpGoogle Calendar

Ratings elsewhere

Independent ratings from third-party review platforms, cited with sources. These are not our score.

Sources

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