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Pabau

All-in-one clinic management with marketing built in

4.3/5MSVH Score · How we score
NationwideLast tested June 20, 2026

Our verdict

A highly rated, intuitive all-in-one with built-in marketing that fits med spas well; the main caveat is quote-based pricing that gets murky once add-ons are included.

4.3/5
MSVH Score
Features & functionality
4.5
Ease of use & UX
4.4
Value & pricing transparency
3.7
Med-spa / aesthetics fit
4.3
Support & onboarding
4.4

About

Pabau is an all-in-one practice-management platform serving med spas, aesthetic clinics, cosmetic surgery, skin clinics and broader healthcare and wellness practices. It combines digital client records, scheduling and online booking, before-and-after photos, customizable forms and consents, point-of-sale and invoicing, inventory and staff management, and a built-in marketing-automation suite all under a HIPAA-compliant framework. The platform is well reviewed for its streamlined, intuitive experience and broad functionality.

Pabau uses a per-user, team-size-based pricing model (Starter, Solo, Team, Medium, Group and Enterprise) with a published Starter rate and quote-based pricing above it, plus optional add-ons such as Marketing Plus, Care Plus and Insight Plus. It earns strong directory scores roughly 4.7 out of 5 across 600-plus Capterra reviews with high marks for support and functionality. The main caveats are a pricing structure some users find unclear once add-ons are included and occasional technical glitches.

Ideal customer

Single-location and growing multi-provider clinics and med spas wanting one intuitive system spanning records, payments and marketing.

Our Pabau review

Where Pabau fits

Pabau is a broad all-in-one practice-management platform that spans med spas, aesthetic and skin clinics, cosmetic surgery and general healthcare. Its sweet spot is the single-location or growing multi-provider clinic that wants one intuitive system to handle records, scheduling, payments and marketing rather than juggling separate tools. Because it scales from a single-user Starter plan up through team and enterprise tiers, it can grow with a practice from solo injector to multi-location group.

What stands out

The headline strength is breadth delivered through a genuinely intuitive interface. Pabau covers digital client records, online booking and reminders, before-and-after photos, customizable forms and consents, POS and invoicing, inventory and staff management, plus a built-in marketing-automation suite for email and SMS campaigns. That last piece matters for med spas: recall, rebooking and promotional campaigns can run inside the same system that holds the clinical record, reducing the need for a bolt-on CRM. The reception backs this up Pabau earns roughly 4.7 out of 5 across 600-plus Capterra reviews, with high marks for customer support and functionality, and reviewers specifically call out the streamlined experience. Newer AI-powered agents and reporting add-ons extend its automation story further.

Where it falls short

The most consistent criticism is pricing clarity. Only the Starter tier is published (around $59/month for one user); everything above it is quote-based, and the optional Marketing Plus, Care Plus and Insight Plus add-ons can push the real cost up in ways buyers don't always anticipate. Some reviewers describe the structure as unclear and the total as higher than expected. A second, lesser theme is occasional technical glitches reported by users. There is also no public free trial, so evaluation runs through a sales demo. None of these are dealbreakers, but they mean you should map out every add-on you'll need before comparing quotes.

Who should choose it

Pabau is a strong pick for clinics and med spas that value an intuitive, well-supported, truly all-in-one system and want marketing automation native to their EMR. It is especially compelling for practices that expect to grow, given its tiered, per-user model and multi-location support at the top end. Buyers who need fully transparent, all-in pricing up front, or who want a free trial before committing, should request a detailed quote that itemizes add-ons and compare it against Boulevard and Aesthetic Record. As always, verify current pricing directly with Pabau, since published rates and add-on costs change.

By Med Spa Vendor Hub Editorial Team. Last reviewed June 20, 2026. Independent editorial review — how we score.

Key features

  • Digital client records and clinical charting
  • Online booking, scheduling and reminders
  • Before-and-after photo management
  • Customizable digital forms and consents
  • Built-in email and SMS marketing automation
  • POS, invoicing and payment processing
  • Inventory and staff management
  • AI-powered agents and reporting add-ons

Pricing

Starter from about $59/month flat for one user (US) with full platform access; Solo, Team, Medium, Group and Enterprise tiers scale by team size and are quote-based. Add-ons (Marketing Plus, Care Plus, Insight Plus) cost extra. Annual billing can save up to ~20%. No public free trial. Verify current pricing with the vendor.

Starter

from $59/mo

monthly flat, 1 user (annual saves up to ~20%)

Full platform access for a single user with up to ~100 clients: records, booking, reminders, before/after photos, POS, forms and core marketing.

Solo / Team / Medium / Group

Quote-based

per-user, scaled by team size

Unlimited clients with tiers for 1, 2-3, 4-5 and 6-15 users; full platform access. Pricing provided via demo.

Enterprise

Quote-based

For 16+ users with multi-location support; custom pricing via the vendor.

Pricing is researched from public sources and verified periodically; confirm current rates with the vendor.

Services offered

Digital client records and EMROnline booking and schedulingBefore-and-after photos and clinical formsMarketing automation (email/SMS)POS, invoicing and paymentsInventory and staff managementCustomizable consents and digital intake

Strengths & limitations

Strengths

  • Streamlined, intuitive interface with broad all-in-one functionality
  • High directory ratings (~4.7/5) with strong support and functionality scores
  • Built-in marketing automation reduces need for a separate CRM

Potential limitations

  • Pricing structure can feel unclear once add-ons are layered on
  • Reports of occasional technical glitches
  • Above-Starter pricing is quote-only with no public free trial

Integrations

StripeXeroQuickBooksMailchimpZapierTwilio

Ratings elsewhere

Independent ratings from third-party review platforms, cited with sources. These are not our score.

Sources

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