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Remedly

Cloud EHR, RCM and practice management for aesthetic and plastic surgery practices

4.0/5MSVH Score · How we score
NationwideLast tested June 25, 2026

Our verdict

Remedly pairs a cloud aesthetic EHR with integrated billing and revenue cycle management, making it a solid fit for documentation- and billing-heavy plastic surgery and dermatology practices — provided you budget for paid add-ons and accept a more dated UX.

4.0/5
MSVH Score
Features & functionality
4.3
Ease of use & UX
3.8
Value & pricing transparency
3.6
Med-spa / aesthetics fit
4.2
Support & onboarding
3.9

About

Remedly is a cloud-based EHR, practice-management and revenue cycle management (RCM) platform designed for healthcare practices including plastic surgery clinics, dermatology, medical spas and mental health providers. It combines customizable charting, appointment scheduling, a patient portal, automated reminders, e-prescribing, inventory, before-and-after photo management and multi-location support, with integrated billing and RCM positioned as a core differentiator for practices that want clinical documentation and revenue capture in one system.

Founded in 2012 and based in San Francisco, Remedly is aimed primarily at small healthcare businesses and surgical aesthetic practices that value a unified EHR-plus-billing workflow. It is best understood as a clinical and operational system for documentation- and billing-heavy practices rather than a front-of-house, design-led booking tool. Buyers should note that several capabilities — including advanced onboarding, form digitization, lab and pharmacy modules, and the patient portal — are paid add-ons that can raise the total cost above the entry price.

Ideal customer

Small and mid-size plastic surgery, dermatology and medical spa practices that want a unified cloud EHR with integrated billing and revenue cycle management plus before-and-after photo documentation.

Our Remedly review

Where Remedly fits

Remedly is a cloud EHR and practice-management platform with integrated billing and revenue cycle management at its core. Founded in 2012 and based in San Francisco, it targets surgical aesthetic and clinical practices — plastic surgery, dermatology and medical spas — plus mental health providers. The pitch is a single system that handles clinical documentation and revenue capture together, which is meaningful for practices that bill heavily and don't want a separate RCM stack.

It is best understood as a clinical-and-billing system rather than a front-of-house booking tool. For documentation-heavy surgical and aesthetic practices that need charting, before-and-after photos and billing in one place, it is a credible fit, and it carries a respectable Capterra rating of 4.6 across 77 reviews.

What stands out

  • EHR plus RCM together. Integrated billing and revenue cycle management is the headline differentiator; clinical data and revenue capture live in the same platform.
  • Surgical-aesthetics orientation. Before-and-after photo management and customizable charting suit plastic surgery and dermatology workflows.
  • Track record. With operations since 2012 and a multi-year review history, Remedly is more established than many newer entrants, and the bulk of its reviews come from small practices that mirror the typical med-spa buyer.
  • Multi-location support for groups running more than one site, with charting and billing consolidated centrally.

Where it falls short

  • Add-on costs. The entry price (third-party listings cite around $89/month) is only the starting point. Advanced onboarding, form digitization, lab and pharmacy modules, and even the patient portal are paid add-ons, so the real cost climbs quickly and pricing is not fully transparent on the site — you will need a tailored quote to know your true monthly spend.
  • Support and customization. Reviewers are split: many praise the support team as knowledgeable, but others report that customer support can be hard to reach and that certain features are difficult to customize without help.
  • UX. The interface feels more dated than design-led platforms like Boulevard or Mangomint, and front-of-house client experience — slick self-booking, marketing automation, retail — is not its strength. This is a clinical-and-billing engine first, a client-experience tool second.

Who should choose it

Choose Remedly if you run a plastic surgery, dermatology or aesthetic practice that bills heavily and wants clinical documentation, before-and-after photo management and revenue cycle management unified in one cloud platform rather than stitched together across tools. Get a full quote that includes the add-on modules you actually need, and validate support responsiveness during the free trial. If your priority is a polished booking and retail experience over EHR-plus-billing depth, a design-led platform will likely serve you better.

By Med Spa Vendor Hub Editorial Team. Last reviewed June 25, 2026. Independent editorial review — how we score.

Key features

  • Customizable cloud EHR and charting
  • Appointment scheduling and automated reminders
  • Integrated billing and revenue cycle management
  • Before-and-after photo management
  • E-prescribing and inventory
  • Patient portal for forms and self-service
  • Multi-location support

Pricing

Third-party listings report a starting price around $89/month, with final cost depending on team size and modules. Several capabilities — advanced onboarding, form digitization, lab and pharmacy modules, and the patient portal — are paid add-ons that increase total cost. Pricing is not fully published; confirm a current quote with Remedly.

Base plan

from ~$89/mo

Core cloud EHR, scheduling and practice management; price scales with team size.

Add-on modules

Quote-based

Advanced onboarding, form digitization, lab and pharmacy modules, and patient portal billed as paid add-ons.

Pricing is researched from public sources and verified periodically; confirm current rates with the vendor.

Services offered

Cloud EHR and customizable chartingAppointment scheduling and remindersRevenue cycle management and billingPatient portal (add-on)Before-and-after photo managementE-prescribingInventory managementMulti-location support

Strengths & limitations

Strengths

  • Unified EHR plus integrated billing and RCM in one platform
  • Purpose-built for plastic surgery and surgical aesthetic workflows
  • Strong before-and-after photo documentation
  • Solid Capterra rating (4.6) with a multi-year track record since 2012

Potential limitations

  • Key capabilities (portal, labs, pharmacy, onboarding) are paid add-ons that inflate cost
  • Pricing is not fully transparent on the site
  • Some reviewers report support can be hard to reach and features hard to customize
  • Interface and UX feel more dated than newer design-led platforms

Integrations

Square (payments)Integrated revenue cycle management / billingE-prescribingLabs and pharmacy modules (add-on)Patient portal (add-on)

Ratings elsewhere

Independent ratings from third-party review platforms, cited with sources. These are not our score.

Sources

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