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Symplast

Mobile-first EHR built for aesthetics practices

4.0/5MSVH Score · How we score
NationwideLast tested June 20, 2026

Our verdict

A purpose-built, mobile-first aesthetics EHR with excellent photo and clinical workflows; just vet pricing, stability, and data-export terms before signing.

4.0/5
MSVH Score
Features & functionality
4.2
Ease of use & UX
4.3
Value & pricing transparency
3.4
Med-spa / aesthetics fit
4.5
Support & onboarding
3.6

About

Symplast is a HIPAA-secure, cloud-based EHR and practice-management platform designed specifically for aesthetic medicine, including plastic surgery clinics and medical spas. Founded by plastic surgeons in 2013 and headquartered in Fort Lauderdale, Florida, it bundles clinical charting, before-and-after photo management, telehealth, digital intake, scheduling, marketing CRM, billing, inventory/POS, and e-prescribing into a single mobile-first app used across iPhone, iPad, and desktop. The company markets itself as a top KLAS-rated system for ambulatory plastic surgery and reports thousands of aesthetic users nationwide.

The platform's defining trait is that the full workflow lives on a phone or tablet, which suits providers who chart and capture clinical photos at the chairside or operate across multiple rooms. Pricing is quote-based and reportedly starts around $300/month per provider depending on practice size and modules, so prospective buyers should request a current quote rather than rely on published figures. Symplast is best suited to surgery-forward and clinically heavy aesthetic practices that value mobile charting and photo documentation over a deep, traditional desktop back office.

Ideal customer

Surgery-forward and clinically heavy aesthetic practices and med spas that want mobile-first charting and strong photo documentation.

Our Symplast review

Where Symplast fits

Symplast is a mobile-first EHR and practice-management platform built specifically for aesthetic medicine — plastic surgery clinics, cosmetic practices, and medical spas. Founded by plastic surgeons in 2013 and based in Fort Lauderdale, it puts the entire clinical and operational workflow on a phone or tablet: charting, photo capture, telehealth, scheduling, intake, billing, POS, inventory, and a marketing CRM. For a med spa that wants clinical documentation and back-office tools in one HIPAA-secure system rather than a booking app stitched to a separate EHR, Symplast is a natural candidate. It earned a 2026 Best in KLAS recognition for ambulatory plastic surgery, which signals real traction among clinically intensive practices.

What stands out

The mobile-first design is the headline. Providers can chart, capture before-and-after photos, and run telehealth visits from an iPhone or iPad at the chairside, which fits the room-to-room reality of busy aesthetic clinics. Photo management is a genuine strength — reviewers specifically praise the before-and-after documentation and annotation tools, which matter enormously for injectables, device treatments, and surgical consults. The platform is broad and integrated: instead of bolting a CRM, payments processor, and EHR together, Symplast aims to cover the full patient journey. Reviewers describe the interface as clean and user-friendly, and the two-way texting and virtual-consult tools are well regarded for patient communication.

Where it falls short

The most consistent complaints are about stability and support. Multiple reviewers report system crashes and bugs following frequent updates, and several describe difficulty reaching support when problems arise. Some buyers note a gap between the sales pitch and the delivered experience. A recurring and serious theme is data portability — several users describe a painful process retrieving their own records when leaving the platform, which is a real consideration for any practice weighing long-term lock-in. Pricing transparency is weak: figures around $300/month per provider circulate, but Symplast does not publish a price list, and the cost is widely described as high relative to alternatives. Finally, while mobile depth is excellent, the traditional desktop back office is lighter than legacy enterprise systems, which heavier multi-location operations may notice.

Who should choose it

Symplast is a strong fit for surgery-forward and clinically heavy aesthetic practices and med spas that prize mobile charting and photo documentation and want an all-in-one aesthetics platform. It is less ideal for buyers who need rock-solid pricing transparency upfront, who run a large multi-location enterprise demanding deep desktop reporting, or who are highly sensitive to update-related instability. Run a thorough demo, ask pointed questions about data export and contract terms, and get a written quote before committing.

By Med Spa Vendor Hub Editorial Team. Last reviewed June 20, 2026. Independent editorial review — how we score.

Key features

  • Mobile-first EHR and charting on iPhone/iPad/desktop
  • Robust before-and-after photo management with annotation
  • HIPAA-secure telehealth and two-way texting
  • Integrated scheduling, reminders, and digital intake
  • Billing, point-of-sale, and inventory tracking
  • Marketing CRM and patient-engagement tools
  • e-Prescribing and clinical documentation

Pricing

Reportedly from $300/month per provider depending on practice size and modules; quote-based with no public price list. Verify current pricing directly with Symplast.

Custom

Quote-based

Per-provider subscription scaled to practice size and selected modules; commonly cited as starting near $300/month per provider. Request a current quote.

Pricing is researched from public sources and verified periodically; confirm current rates with the vendor.

Services offered

Clinical EHR & chartingBefore-and-after photo managementTelehealth & two-way textingOnline scheduling & appointment remindersBilling, POS & inventoryMarketing CRM & patient engagemente-Prescribing & digital intake

Strengths & limitations

Strengths

  • Purpose-built for aesthetics with strong clinical and photo workflows
  • Genuinely mobile-first; full functionality on phone and tablet
  • Top KLAS recognition for ambulatory plastic surgery
  • Integrated all-in-one suite reduces third-party tools

Potential limitations

  • Quote-based pricing with limited transparency; can be costly
  • Reviewers report bugs and crashes after frequent updates
  • Support responsiveness and data-export experience draw complaints
  • Desktop back-office depth is lighter than legacy enterprise systems

Integrations

Stripe / integrated paymentse-Prescribing (Surescripts)Lab interfacesQuickBooks (financial export)

Ratings elsewhere

Independent ratings from third-party review platforms, cited with sources. These are not our score.

Sources

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