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WellnessLiving

All-in-one booking and business management for wellness and spa businesses

4.0/5MSVH Score · How we score
NationwideLast tested June 25, 2026

Our verdict

WellnessLiving is a strong, affordable all-in-one booking, payments, and marketing platform and a credible Mindbody alternative — best for wellness-leaning spas, less so for documentation-heavy medical aesthetic clinics that need a deep EMR.

4.0/5
MSVH Score
Features & functionality
4.2
Ease of use & UX
4.2
Value & pricing transparency
4.0
Med-spa / aesthetics fit
3.4
Support & onboarding
4.3

About

WellnessLiving is a cloud-based business-management platform built for appointment- and class-based wellness businesses, including spas, salons, fitness studios, yoga and pilates studios, and similar operators. Founded in 2012 and headquartered in the Toronto area, it positions itself as a more affordable, all-in-one alternative to Mindbody, bundling online booking, scheduling, integrated payments and point of sale, memberships and packages, automated email and SMS marketing, rewards, reputation management, and reporting into a single system with desktop and mobile apps for both staff and clients.

For med spas specifically, WellnessLiving is strongest as a front-of-house and marketing engine rather than a clinical platform. Its booking, client app, automated marketing, and loyalty tooling are mature and well regarded, and pricing is transparent and competitive. What it lacks is the deep aesthetic EMR layer — injectables mapping, device-treatment protocols, detailed consents, and before-and-after photo charting — that documentation-heavy medical practices require. Spas that run a mix of wellness and lighter aesthetic services will find it capable; clinics that lean heavily on clinical documentation should pair it with, or favor, a purpose-built aesthetics EMR.

Ideal customer

Single- and multi-location wellness, spa, salon, and fitness businesses — including med spas offering a mix of wellness and lighter aesthetic services — that want an affordable all-in-one booking, payments, and marketing platform and do not require a deep clinical EMR.

Our WellnessLiving review

Where WellnessLiving fits

WellnessLiving is an all-in-one booking and business-management platform aimed at wellness, fitness, spa, and salon businesses, and it is most often framed as a more affordable alternative to Mindbody. Founded in 2012 and based in the Toronto area, it bundles scheduling, payments, memberships, marketing, rewards, and reporting into one system with capable staff and client mobile apps. For a med spa, the right way to think about it is as a front-of-house and marketing engine — excellent at filling the calendar, keeping clients engaged, and processing payments — rather than a clinical system.

With a Capterra rating of 4.4 across 600-plus reviews, it has one of the larger, more mature review bases in the category, and the feedback is broadly positive on value and support.

What stands out

  • Value. Published pricing — $69, $199, and $349 per month, plus custom Enterprise — undercuts Mindbody while bundling more into the base tiers. Pricing transparency is a genuine plus in a market full of quote-only vendors.
  • All-in-one breadth. Online booking, a branded client app, integrated POS, memberships and packages, automated email/SMS marketing, a built-in rewards program, and reputation management cover the day-to-day operations of a busy spa.
  • Support. Reviewers repeatedly praise the onboarding and migration help as responsive and hands-on — a meaningful factor when switching platforms.

Where it falls short

  • Clinical depth. This is the key caveat for medical aesthetics. WellnessLiving is not built for injectables mapping, device-treatment protocols, detailed consents, or before-and-after photo charting. Documentation-heavy clinics will find it thin here and may need a dedicated aesthetics EMR alongside or instead.
  • Add-on costs. SMS is frequently billed per use, and some capabilities (custom-branded app, certain features) cost extra, so the headline price can understate real spend.
  • Contract terms. Several 2026 reviewers flag auto-renewal, a required 30-day cancellation notice, and fee changes — worth scrutinizing before signing.
  • Reliability gripes. A minority of reviews mention login, payment-processing, and waiver-workflow issues.

Who should choose it

Choose WellnessLiving if you run a spa or a wellness-leaning med spa where booking, marketing, memberships, and loyalty are the priority and your clinical documentation needs are light. It is a strong, affordable all-in-one for that profile and a credible Mindbody alternative. If your practice is documentation-heavy or compliance-critical, pressure-test the clinical gaps during the demo and consider pairing it with a purpose-built aesthetics EMR.

By Med Spa Vendor Hub Editorial Team. Last reviewed June 25, 2026. Independent editorial review — how we score.

Key features

  • Desktop and mobile scheduler with online booking widget
  • Branded client app (white-label on BusinessPro)
  • Integrated payments and point of sale
  • Memberships, packages, and passes
  • Automated email and SMS marketing
  • Built-in rewards and loyalty program
  • Reputation management and reporting

Pricing

Published tiers: Starter $69/mo, Business $199/mo, BusinessPro $349/mo, and custom Enterprise pricing. Annual billing saves ~10% (Starter $62/mo, BusinessPro $314/mo). SMS messaging is often billed per use, and some features (custom-branded app, certain add-ons) cost extra. Reviewers note a 30-day cancellation notice and auto-renewal terms; confirm contract details before signing.

Starter

$69/mo

per location

Core class and appointment booking, client and staff apps, POS processing, and notifications for a single staff member.

Business

$199/mo

per location

Adds unlimited staff, rewards program, event scheduling, and marketing tools.

BusinessPro

$349/mo

per location

Everything in Business plus a white-label, custom-branded client app.

Enterprise

Quote-based

per location

Multi-location management, dedicated account manager, and advanced reporting.

Pricing is researched from public sources and verified periodically; confirm current rates with the vendor.

Services offered

Online booking and schedulingIntegrated payments and POSMemberships, packages and passesAutomated email and SMS marketingRewards and loyalty programReputation management and reviewsReporting and dashboards

Strengths & limitations

Strengths

  • Affordable, transparent pricing versus Mindbody and peers
  • Strong all-in-one booking, marketing, and loyalty tooling
  • Responsive, hands-on support and onboarding/migration help
  • Capable staff and client mobile apps

Potential limitations

  • Lighter clinical/EMR depth — not built for aesthetic charting or consents
  • Per-use SMS charges and paid add-ons can raise total cost
  • Auto-renewal and 30-day notice terms have frustrated some reviewers
  • Occasional reports of login, payment-processing, and waiver-workflow issues

Integrations

MailchimpConstant ContactQuickBooks OnlineGoogle CalendarZoomClassPassZapierMeta for Business

Ratings elsewhere

Independent ratings from third-party review platforms, cited with sources. These are not our score.

Sources

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